Privacy Policy
Byond Healthcare (Pty) Ltd respects your privacy and wants you to be familiar with how we collect, use, and disclose information. This Privacy Policy describes our practices in connection with information that we or our service providers collect through the website (hereinafter the “Service”) operated and controlled by us from which you are accessing the Privacy Policy (hereinafter the “Policy”). We encourage you to read the full Policy before using this Service or providing any personal information. By providing personal information to us or by using the Service, you acknowledge that you have read and understand the Policy.
Use by minors
The Service is not directed to individuals under the age of 18, and we request that these individuals not provide personal information through the Service. If a minor has submitted Personal Information and you would like to request that such Personal Information be removed, please contact us as explained below under “CONTACTING US”.
Personal information
The term “personal information” in this notice refers to information that can identify you as an individual.
When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as but not limited to your name, address, phone number, email address and healthcare provider related information.
When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.
Sensitive personal information
Unless we specifically request or invite it, we ask that you not send us, and you not to disclose, any sensitive personal information (e.g. identification number, health or medical condition or disorders, or biometric or genetic data for the purpose of uniquely identifying an individual) on or through the Service or otherwise directly to us.
CONSENT
You hereby accept all the terms of the Policy when you browse, contact or order our products or services. If you do not agree with anything in the Policy, then you may not order our products.
Legal capacity
You require consent to order our products or request our services if you are younger than 18 years old or do not have legal capacity to conclude legally binding contracts.
Deemed acceptance
When you provide us with personal or sensitive personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to all terms and conditions of the Policy.
If we ask for your personal information for a secondary reason, we will provide you with an opportunity to say no.
Your obligations
You may only send us your own personal information or the information of another data subject where you have their permission to do so.
Changes
We may change the terms and conditions of the Policy at any time by updating this web page. We will notify you of any changes by placing a notice in a prominent place on the website or by sending you an email detailing the changes that we have made and indicating the date that they were last updated. If you do not agree with the changes, then you must stop using the website and our products or services. If you continue to use the website or our products or services following notification of a change to the terms, the changed terms will apply to you, and you will be deemed to have accepted those updated terms.
COLLECTION
Collection consent
Consent is automatically accepted when you provide us with any information.
Purpose for collection
We may use or process any personal and sensitive personal information, or optional information that you provide to us for the purposes that you indicated when you agreed to provide it to us. Processing includes gathering your personal information, disclosing it, and combining it with other personal and sensitive personal information. We generally collect and process your personal and sensitive personal information for various purposes, including:
• products or services purposes – such as collecting orders or requests for and providing our products or services.
• marketing purposes – such as pursuing lawful related marketing activities.
• legal purposes – such as handling claims, complying with regulations, or pursuing good governance.
We may use your usage information for the purposes described above and to:
• remember your information so that you will not have to re-enter it during your visit or the next time you access the website.
• monitor website usage metrics such as total number of visitors and pages accessed; and
• track your entries, submissions, and status in any promotions or other activities in connection with your usage of the website.
• partners – we reserve the right to pass on certain personal and sensitive personal information to our partners for the purpose of collecting data and providing product services.
Messages and updates
You are automatically opt-in to receive administrative messages and emails about the website, products and services. We may wish to provide you with information about new products or services in which we think you may be interested. You can choose to opt-out of these messages and emails. If you choose to opt-out, you will have to contact us (see CONTACTING US).
Targeted content
While you are logged into the website, we may display targeted adverts and other relevant information based on your personal information. In a completely automated process, computers process the personal information and match it to adverts or related information. We never share personal or sensitive personal information with any advertiser unless you specifically provide us with your consent to do so. Advertisers receive a record of the total number of impressions and clicks for each advert. They do not receive any personal information. If you click on an advert, we may send a referring URL to the advertiser’s website identifying that a customer is visiting from the website. We do not send personal or sensitive personal information to advertisers with the referring URL. Once you are on the advertiser’s website however, the advertiser can collect your personal information.
No selling
We will not sell personal or sensitive personal information. No personal or sensitive personal information will be disclosed to anyone except as provided in the Policy.
Marketing purposes
We may disclose aggregate statistics (information about the customer population in general terms) about the personal information to advertisers or business partners.
Employees
We may need to disclose personal or sensitive personal information to our employees that require the information to do their jobs. These include our responsible management, representatives, human resources, accounting, audit, compliance, information technology, or other personnel.
Change of ownership
If we undergo a change in ownership, or a merger with, acquisition by, or sale of assets to another entity, we may assign our rights to the personal and sensitive personal information we process to a successor, purchaser, or separate entity. We will disclose the transfer on the website. If you are concerned about your personal and sensitive personal information migrating to a new owner, you may request us to delete your personal information (see CONTACTING US).
Disclosure
We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.
How you can access, change, or delete your personal information.
If you would like to review, correct, update, restrict, or delete your personal information, or if you would like to request to receive an electronic copy of your personal information for purposes of transmitting it to another company (to the extent these rights are provided to you by applicable law), please contact us (see CONTACTING US). We will respond to your request as soon as reasonably practicable and no later than one month after receipt. If circumstances cause any delay in our response, you will be promptly notified and provided a date for our response.
SECURITY
We seek to use reasonable organizational, technical, and administrative measures designed to protect personal and sensitive personal information under our control. However, no data transmission over the Internet or data storage system can be guaranteed to be 100% secure. If you have reason to believe that your interaction with us is no longer secure (for example, if you feel that the security of any account you have with us has been compromised), please immediately notify us in accordance with the “CONTACTING US” section below.
RETENTION PERIOD
We will retain your personal and sensitive personal information for as long as needed or permitted in light of the purpose(s) for which it was obtained. The criteria used to determine our retention periods include: (i) the length of time we have an ongoing relationship with you and provide the Service to you; (ii) whether there is a legal obligation to which we are subject; and (iii) whether retention is advisable in light of our legal position (with regards to compliance, applicable statutes of limitations, litigation, or regulatory investigations).
THIRD PARTY SITES AND SERVICES
This Service may contain links to sites of third parties. The Policy does not address, and we are not responsible for, the privacy, information, or practices of any third parties, including any third party operating any site or online service (including, without limitation, any application) that is available through this Service or to which this Service contains a link. The availability of, or inclusion of a link to, any such site or property on the Service does not imply endorsement of it by us or by our affiliates whatsoever.
CONTACTING US
Byond Healthcare (Pty) Ltd, located at 1011 Courson Street, La Domaine, Val De Vie, Paarl, 7646 is the company responsible for collection, use, and disclosure of personal information under the Policy.
If you have any questions about the Policy, please contact us via email info@byondhealthcare.com
The Policy was last created on 30 March 2023